FAQ

How Do I Make A Phone Sex Call?
What Can I Talk About?
What Type Of Phone Mates Are Available?
Where Do The Phone Mates Answer Their Phones?
Will I Get Notice In Regards To When My Call Is Going To End?
Can I Talk To Multiple Phone Mates On The Phone At One Time?
How much do the calls cost?
Is Billing Discreet?
What Are Your Methods Of Payment?
If I am A New Caller Is There A Spending Limit?
Do I have to be calling from my home phone to place a call for the first time?
Will I ever be contacted?
Is My Billing Information Safe?
Can I Tip A Girl Or Send My Phone Mate Presents?
Where do I make Customer Complaints?
What is your Fraud Policy?


 

How Do I Make A Phone Sex Call?
First take a look around the website when you're ready to speak with one of horny phone mates Dial our toll free number. 1-800-485-9561. You will be connected to one of our professional live dispatchers who can take your information and instantly connect you to the available phone mate of your choice.


What Can I Talk About?
Anything goes! Nothing is too taboo for us. Some phone mates may have some topics that they are not comfortable with talking about. We will only choose a phone mate for you to speak to that is comfortable with your type of fantasy.


What Type Of Phone Mates Are Available?
We have all types of phone mates available. We have college girls, housewives, dominatrix, submissives, shemales, mommies, grannies, you name it. Our phone mates are experienced in many type of fetishes and fantasies for example, cuckold, foot fetishes, barely legal, scat, cross dressing, sissy play, bisexuality, couple play, etc.


Where Do The Phone Mates Answer Their Phones?
First and foremost we want to assure you that our phone mates do not work out of cubicles or call centers. Our phone mates work in the comfort of their own home. You may talk to a sexy phone mate who is in the comfort of her own bedroom or even in the bath tub! In regards to location we have phone mates all over Canada and the USA who work for us. You can choose what country you would like the phone mate to be from if you have a preference.


Will I Get Notice In Regards To When My Call Is Going To End?
Yes. You will get one minute notification from the phone mate that your call will be ending and at the end of the call if you wish to speak with her again simply call our 800 number back and ask for the phone mate that you have just spoken to by name.


Can I Talk To Multiple Phone Mates On The Phone At One Time?
Absolutely! You can have an orgy with 2 phone mates of your choice.


How much do the calls cost?
see RATES


 

Is Billing Discreet?
We believe that your privacy is of utmost importance. Our billing is absolutely 100% discreet. Contact 1-800-485-9561 if you have a billing question. Your personal information is never revealed to our phone mates. The call is linked from the office to the phone mate who is working out of the comfort of her own bedroom. In order to keep our privacy rules consistent we politely ask that you do not ask our phone mates to exchange personal information.


What Are Your Methods Of Payment?
1) Credit Card Billing
We except Visa, MasterCard, American Express and debit cards.


If I am A New Caller Is There A Spending Limit?
In order to help prevent credit card fraud we do set limits for new customers. Spending limits will vary. If you are a caller who likes to place many calls in a very short period of time you may be asked to fax in a copy of your credit card along with a signed note stating that you authorize these charges to 1.800.485.9561 We understand it is a huge inconvenience however, this will allow us to provide you with the best service possible.


Do I have to be calling from my home phone to place a call for the first time?
In order to set up your account you have to be calling from the phone number that is on file with you credit card or bank account or from a hotel. Once the account is set up you can feel free to call from anywhere.


Will I ever be contacted?
The only time you will ever be contacted is if you don't pay a bill. Some customers like to be contacted by email regarding up coming specials. If you would like to be added to our email list simply let us know.


Is My Billing Information Safe?
We go through great lengths to protect your personal information. We have customers who have been calling us for over 12 years because of the great service we provide. Anyone that we hire to work out of our office is put through and extensive screening process. We do not have a high turnover when it comes to staff. The relationship that we have with our bank is also very important to us so we abide by all rules when it comes to billing.


Can I Tip A Girl Or Send My Phone Mate Presents?
Absolutely! We like to take great care of our phone mates. If you would like to give a tip simply let our dispatcher know which phone mate you would like to give a tip to and we will add it to your bill. The company only takes a small portion of the tip to cover the credit card processing and tax. The rest will go to the phone mate.

Please do not ask the phone mate to exchange personal information. Also remember this is a gift not a forward of payment.


Where do I make Customer Complaints?
If you have a complaint please call one of our dispatchers at 1-800-485-9561.
We do our very best to make sure all customers aresatisfied. Please remember one phone mate who is right for one person may not be right for another. The best way to make sure you get the right type of phone mate for the call is to let your dispatcher know up front exactly what you are looking for. The more information you provide the easier it is for us to choose the right phone mate for your call. If you feel you do not like the phone mate you are speaking to simply hang up within the first minute and call your dispatcher back to let her know. We will then find you another phone mate to speak with. Keep in mind that we do not allow the abuse of this policy. We do not allow customers to bounce around every minute to talk to different phone mates. It is very rare that we do not find what our customer wants on our very first attempt.


What is your Fraud Policy?
We take fraud and illegitimate charge backs very seriously and will prosecute to the fullest extent of the law. We only bill for Phone sex services that adhere to a strict policy of honest and accurate billing of their clients.

If you feel that you are not being billed accurately or honestly please contact us immediately. We will make sure any errors and disputes are quickly corrected.

If you attempt to do a chargeback without first letting us resolve the issue (all issues CAN be resolved), your information will be reported to our fraud group and you will no longer be allowed to do calls with any of our providers and affiliate providers. In addition, we report all fraud cases to a national database of fraudulent credit card activity, to your credit card company, to the local and long distance phone company wire fraud departments, and to the applicable law enforcement agencies. These reports include phone records, dates, times, and other details of the callcharge. If your card was stolen and used without your permission, that is noted in our fraudulent reports as well.
Please note that our phone system records the phone number of the line placing the call. If that number coincides with the cardholder's phone number, then a local police report is also filed. Parents and spouses -- be forewarned that local law enforcement agencies will investigate and prosecute credit card fraud and identity theft even if it is within the family.

Let it be known that we actively pursue and prosecute fraudulent credit card use and identity theft!

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